Server issues
holy gee whiz, you wouldn’t believe the hosting/server issues i’ve had over the past week+. i am using 4 different hosting services for various domain names i manage. 2 of the 4 hosting services have really failed me this week. first, the domain i have for my courses went down the day before classes started. this included all of my phpBB forum installations. doh. these were on a site using iPowerweb (no link as I don’t want to promote them). to make matters worse, here we are almost a week later and they still haven’t resolved the issue. i talked with various people and tried online chats, email, etc. to no avail. they are working on it. apparently, they moved me to a new server and missed about 60% of my content so everything was broken. i tried to copy stuff over for them, but the mySQL database stuff was all broken. i quickly registered the .net version of my .com site for my classes and set up everything with a new host. really crummy that i had to do this at the last second — the setup time alone took me probably 10 hours that i had already spent on the old and broken site.
but that wasn’t my only issue. this site has been down for nearly a week as well. this site is hosted with bluehost (again, no link). they’ve been pretty good until now, but this outage is far too long. this site hosts my blog, but also some class stuff (e.g., drupal installations for class content). i don’t really have this stuff backed up and i have another week’s worth of material due to my students on Monday. I have been doing it from scratch and i hope to have it ready by Monday but i’ll be working late tonight, tomorrow and Sunday night unless Bluehost can get my site working again (and, if this is posted on Friday night then they got it working and i was able to post this draft — EDIT 2:15 Saturday and it’s working). okay, they have things mostly working again, but my blog has a mySQL table missing and that’s causing an error. apparently, they upgraded PHP and Apache recently and my site has been down since then. so both issues with hosting companies is because of an upgrade. i never upgrade any tools i use during a semester, but i couldn’t stop the hosting companies from upgrading their equipment, etc. crummy that this all hit at once.
the worst thing about iPowerweb is the length of time it takes to get someone on the phone. i had old phones, but i was on the phone for over 1/2 hour without getting a person and my phone died. i ended up ordering new phone set on Amazon with overnight delivery and now i have 17 hours of talk time. watch out tech support, you’re now going to hear from me . . . and i can sit on hold for a long time. doh. i should point out that Bluehost had me talking with tech support in about 5 minutes of holding. that’s world’s and world’s better than iPowerweb. i think i’ll drop iPowerweb ASAP. i just have to figure out how to move a phpBB database from one phpBB installation on one host to another phpBB installation on a different host. if i can do that then iPowerweb will soon be dead to me.



